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Tropical resort gardens and ocean views at Four Seasons Koh Samui

Terms and Conditions

Last updated September 16, 2026

1. Introduction

Welcome to Hotels Bridge LLC.

These Terms and Conditions govern your access to and use of https://www.hotelbridge.org/ and the accommodation booking services provided by Hotels Bridge LLC ("Company," "we," "us," or "our").

Our website offers accommodation booking services for Four Seasons Resort Koh Samui, Thailand.

Hotels Bridge LLC operates as an independent booking service and is not affiliated with, endorsed by, or an official representative of Four Seasons Hotels and Resorts unless expressly authorized.

By accessing our website or making a reservation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Hotel Information

Hotel Name: Four Seasons Resort Koh Samui Location: 219 Moo 5, Angthong, Koh Samui, Thailand Booking Website: https://www.hotelbridge.org/ Hotel descriptions, photographs, facilities, and accommodation information are provided for informational purposes.

We aim to ensure that all information is accurate and up to date. However, hotel facilities, services, room configurations, and availability may change without prior notice.

3. Reservations and Booking Confirmation

All reservations are subject to availability and confirmation.

When making a reservation, customers must provide accurate personal information, including their full name, contact details, arrival and departure dates, and the number of guests.

A reservation is considered confirmed only when the customer receives a booking confirmation containing the reservation details and confirmation reference.

Payment alone does not guarantee a reservation.

If a reservation cannot be confirmed, Hotels Bridge LLC will notify the customer and refund any payment collected for the unavailable reservation.

Customers are responsible for reviewing their booking confirmation and promptly reporting any inaccuracies.

4. Room Rates and Pricing

Room rates are displayed on our website and may vary depending on travel dates, room category, seasonal demand, promotional offers, and applicable taxes and service charges.

The total price, including applicable mandatory taxes and fees, will be displayed before the customer completes the booking.

Any optional services or additional charges will be disclosed separately.

Hotels Bridge LLC reserves the right to correct obvious pricing errors. If an error affects an existing reservation, the customer will be notified and offered the option to accept the corrected price or cancel the reservation with a full refund.

  • Travel dates and length of stay.
  • Room category and availability.
  • Seasonal demand.
  • Promotional offers and special packages.
  • Applicable taxes and service charges.

5. Payment Terms

Payment requirements are determined by the selected accommodation and rate plan.

Customers may be required to pay the full reservation amount or a deposit at the time of booking. Available payment methods will be displayed during checkout.

6. Cancellation Policy

Cancellation conditions depend on the room rate and booking package selected. The applicable cancellation deadline, refund eligibility, and cancellation fees will be displayed before the reservation is completed. Customers must review these conditions before confirming their booking.

7. Refund Policy

Refund eligibility is determined by the cancellation conditions applicable to the confirmed reservation and any mandatory legal rights. Approved refunds will generally be issued to the original payment method. Processing times may vary depending on the payment provider and the customer's financial institution.

8. Reservation Modifications

Customers may request changes to their reservation, including:

Arrival and departure dates. Room category. Number of guests. Guest information.

All modifications are subject to availability and the applicable booking conditions. Changes may result in additional charges or differences in room rates. A modification is not guaranteed until written confirmation has been provided.

9. Check-in and Check-out

Check-in and check-out times are determined by the hotel and will be communicated in the confirmed reservation details. Guests may be required to present valid identification and a payment card upon arrival. Early check-in and late check-out requests are subject to hotel availability and may involve additional charges. Guests must comply with the hotel's registration procedures and applicable local regulations.

10. Guest Responsibilities

Customers and guests agree to:

Provide accurate information during the booking process. Comply with applicable laws and hotel regulations. Respect hotel property, employees, and other guests. Pay any additional charges incurred during their stay. Follow applicable safety and security procedures.

11. Children and Additional Guests

Room occupancy limits, children's policies, extra beds, and additional guest charges depend on the selected accommodation.

Customers must accurately declare the number and ages of guests during the reservation process. Additional guests may incur supplementary charges or require prior hotel approval.

12. Special Requests

Special requests, including room preferences, dietary requirements, accessibility arrangements, and transportation services, are subject to availability. Hotels Bridge LLC will communicate requests to the hotel where applicable. Special requests are not guaranteed unless explicitly confirmed.

13. Personal Data and Privacy

Hotels Bridge LLC collects and processes personal information necessary to provide booking services. This may include names, contact information, reservation details, and payment-related information.

14. Website Use

Customers agree not to:

Use the website for fraudulent or unlawful purposes. Submit false or misleading booking information. Attempt unauthorized access to website systems. Interfere with website functionality or security. Use automated systems to disrupt booking services.

15. Limitation of Liability

Hotels Bridge LLC is responsible for providing its booking services in accordance with the confirmed reservation and applicable law. The hotel is responsible for the accommodation and on-site services it provides, subject to applicable law and the confirmed booking terms. Hotels Bridge LLC does not guarantee uninterrupted website availability.

16. Force Majeure

Hotels Bridge LLC shall not be responsible for delays or failures caused by events beyond its reasonable control, to the extent permitted by applicable law. Such events may include natural disasters, severe weather, government restrictions, public health emergencies, and major transportation disruptions.

17. Intellectual Property

The website's original content, design, and functionality are protected by applicable intellectual property laws. Hotel names, trademarks, logos, and photographs remain the property of their respective owners.

18. Changes to Terms and Conditions

Hotels Bridge LLC may update these Terms and Conditions to reflect changes in its services, business operations, or applicable legal requirements. Updated terms will be published on https://www.hotelbridge.org/ with a revised effective date. Changes will not retroactively remove rights under an existing confirmed reservation.

19. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of [Jurisdiction of Hotels Bridge LLC], subject to any mandatory consumer protection laws that apply. Customers are encouraged to contact Hotels Bridge LLC to resolve booking-related concerns.

20. Contact Information

For questions regarding reservations, payments, cancellations, refunds, or these Terms and Conditions, please contact:

Company: Hotels Bridge LLC

Website: https://www.hotelbridge.org/

Hotel: Four Seasons Resort Koh Samui

Hotel Location: 219 Moo 5, Angthong, Koh Samui, Thailand

Acceptance of Terms

By completing a reservation through https://www.hotelbridge.org/, customers acknowledge that they have read and accepted these Terms and Conditions, together with the cancellation and payment policies applicable to their selected reservation.