Privacy Policy

Welcome to Hotels Bridge LLC. Hotels Bridge LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit https://www.hotelbridge.org/, make accommodation reservations, or communicate with our customer support team.

We may collect the following categories of personal information.

2.1 Personal Identification Information When you make a reservation or contact us, we may collect:

Full name. Email address. Telephone number. Country of residence. Billing address.

2.2 Booking Information

• Guest names and other information required to complete a reservation.

We use personal information for the following purposes:

Processing and managing accommodation reservations. Communicating booking confirmations and reservation updates. Processing payments and eligible refunds. Responding to customer inquiries and support requests.

Providing information about reservation changes or cancellations. Preventing fraud and unauthorized transactions. Maintaining website security and functionality. Complying with applicable legal and regulatory obligations. Improving our website and booking services.

Where the General Data Protection Regulation (GDPR) or similar legislation applies, we process personal information on an appropriate legal basis. These may include: Contractual necessity: Processing information required to arrange and manage your reservation.

We may share personal information with third parties when necessary to provide our services. These parties may include:

5.1 Hotels and Accommodation Providers

Our website may use cookies and similar technologies to improve functionality, maintain security, and understand website usage. Cookies may include: Essential cookies: Required for website functionality, security, and reservation processing. Analytics cookies: Used to understand website traffic and improve user experience. Preference cookies: Used to remember selected settings and preferences.

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, loss, alteration, or disclosure. These measures may include:

Encrypted connections using HTTPS. Access controls for authorized personnel. Secure payment processing arrangements. Monitoring and protection against unauthorized access. Appropriate security procedures for stored customer information.

No method of internet transmission or electronic storage is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. Retention periods depend on the type of information, the purpose of processing, and applicable legal requirements.

Hotels Bridge LLC may use service providers or accommodation partners located in countries different from your country of residence. For example, reservation information may need to be transferred to Thailand to arrange accommodation at Four Seasons Resort Koh Samui.

Depending on your location and applicable data protection laws, you may have the right to:

Request access to your personal information. Request correction of inaccurate information. Request deletion of your personal information. Request restriction of certain processing activities. Object to certain uses of your information.

These rights may be subject to legal conditions and exceptions. To exercise your rights, please contact us using the contact information provided below. We may request information necessary to verify your identity before responding.

• Request a portable copy of eligible personal information.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a competent data protection authority.

We may send promotional communications about accommodation offers or related services where permitted by applicable law. Where consent is required, we will obtain it before sending marketing communications. You may unsubscribe from marketing emails using the unsubscribe link provided in the message or by contacting customer support.

Our website is intended for individuals who are legally permitted to make accommodation reservations. We do not knowingly collect personal information directly from children for independent booking purposes without an appropriate legal basis or required parental authorization.

Our website may contain links to third-party websites, including accommodation providers and payment services. These websites operate under their own privacy policies and terms.

Hotels Bridge LLC may update this Privacy Policy to reflect changes in our services, data processing activities, or applicable legal requirements. The updated Privacy Policy will be published at https://www.hotelbridge.org/ with a revised effective date.

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Company: Hotels Bridge LLC

Website: https://www.hotelbridge.org/

Hotels Bridge LLC is committed to handling customer information responsibly and transparently.

We collect and process personal information only for legitimate purposes and in accordance with applicable data protection laws.